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User manual

Zentrix Gateway User Manual

Complete operating instructions from first-time setup through daily use, security governance, troubleshooting, and platform maintenance.

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Version note: this manual matches the 2026.10 release. Content is checked against the 2026-10-22 mainline code and the production console. Screenshots are from the 2026-10-21 to 10-22 runtime; object names and values in screenshots are for illustration only. Which menus and features you see depends on the delivered edition, the modules in the license, and the account's permissions.

About this manual

Scope

This manual applies to Zentrix Gateway 2026.10 and is written for:

ReaderPrimary chapters
Platform administrators (first-time setup and daily operations)Chapters 1–12, 15–18, 24–26
Security and compliance staffChapters 3, 13–15, 22
Operations staffChapters 19–23, 26–27
Members and application developersChapters 8, 10

Which menus and features you see depends on the delivered edition, the modules in the license, and the account's permissions.

Conventions

  • Menu paths are separated with 「›」, for example 「Admin Console › Traffic rules › New rule」.
  • Buttons, fields, and option names on the console are marked with 「」; API paths, request headers, error codes, and configuration examples use code formatting.
  • Placeholders such as <网关地址> and <YOUR_API_KEY> in examples must be replaced with real values. Names of models, model groups, and departments are examples only.
  • 「Note」 flags when a change takes effect, what it affects, and easy-to-miss points. 「Capability notes」 lists capabilities the product does not provide and the available alternatives.

Screenshots

Screenshots in this manual come from a live environment. Organization names, object names, and values in screenshots are for illustration only and do not match your environment. The screenshot environment is a full edition deployment with agent capabilities, so:

  • The brand name in the top-left corner and on some pages is that environment's branding. Your environment shows the brand name your organization configured (see section 24.8 「Branding & appearance」);
  • The 「Agents」 group in the sidebar (role templates, channel management, agent operations, and similar) is available only in the full edition. The Zentrix Gateway edition does not show those menus; the remaining menus and operations are the same.

Document structure

PartChapters
Part 1. Getting to know ZentrixChapter 1 Zentrix overview and first-run setup, Chapter 2 Platform objects and boundaries
Part 2. Organization, models, and distributionChapter 3 Organization and permissions, Chapter 4 Configure model providers, Chapter 5 Model pricing and categories, Chapter 6 Models and model groups, Chapter 7 Configure model-group availability scope and quotas
Part 3. Use and callingChapter 8 Members using models, Chapter 9 Callers and API keys, Chapter 10 Calling the APIs
Part 4. Connecting capabilitiesChapter 11 Configure and distribute MCP services and API services, Chapter 12 External agents, skills, plugins, and external registries
Part 5. Security and traffic governanceChapter 13 Configure sensitive-data (PII) detection, Chapter 14 Configure content detection and safety fences, Chapter 15 Traffic rules and traffic protection, Chapter 16 Gateway extensions and Open API
Part 6. Usage, observability, and diagnosisChapter 17 View usage and control cost, Chapter 18 Usage and cost analysis, Chapter 19 Observability entries, data sources, and permission boundaries, Chapter 20 Gateway requests, sessions, and root-cause location, Chapter 21 Problem diagnosis and handling
Part 7. Audit and operationsChapter 22 Alerts, notifications, retention, export, and operation audit, Chapter 23 Platform runtime and day-to-day maintenance, Chapter 24 Maintaining and changing common configuration
Part 8. Go-live and handoverChapter 25 Phased go-live, Chapter 26 Go-live checks, stable operation, and management handover, Chapter 27 Information needed when contacting support
AppendixA Role and entry quick reference, B Common task index, C Error codes and handling suggestions, D Capability notes

All chapters

ChapterRead online
1. Zentrix overview and first-run setupRead
2. Platform objects and boundariesRead
3. Organization and permissionsRead
4. Configure model providersRead
5. Model pricing and categoriesRead
6. Models and model groupsRead
7. Configure model-group availability scope and quotasRead
8. Members using modelsRead
9. Callers and API keysRead
10. Calling the APIsRead
11. Configure and distribute MCP services and API servicesRead
12. External agents, skills, plugins, and external registriesRead
13. Configure sensitive-data (PII) detectionRead
14. Configure content detection and safety fencesRead
15. Traffic rules and traffic protectionRead
16. Gateway extensions and Open APIRead
17. View usage and control costRead
18. Usage and cost analysisRead
19. Observability entries, data sources, and permission boundariesRead
20. Gateway requests, sessions, and root-cause locationRead
21. Problem diagnosis and handlingRead
22. Alerts, notifications, retention, export, and operation auditRead
23. Platform runtime and day-to-day maintenanceRead
24. Maintaining and changing common configurationRead
25. Phased go-liveRead
26. Go-live checks, stable operation, and management handoverRead
27. Information needed when contacting supportRead
Appendix A. Role and entry quick referenceRead
Appendix B. Common task indexRead
Appendix C. Error codes and handling suggestionsRead
Appendix D. Capability notesRead

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